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Don't you wish you had one system to manage your solar array fleet and monitor every piece of hardware you've installed?
Wouldn't it be great to show your customers a portal with your brand where they can log in and view energy production and log service tickets?
You don't have to spend thousands of hours (and most of your hard-earned revenue) building such a system - simply use Sunvoy!
Your Sunvoy white-label portal will have your brand, your colours, your logo, hosted on your website with a custom URL.
It's fully white-label, so it will look like you built it for your customers.
You also get an app with your brand in the Google Play store and the Apple app store. Again, this will look like you built an app for your customers directly.
Let's take a deep dive into the Sunvoy portal...
On the installer side of the portal you will see:
- Total number of systems installed
- Total number of projects signed
- Total kW installed
- Total kW signed
- System growth
- An overview of the health of the entire fleet
- Overview of systems by construction states (design, permitting, construction, inspection and PTO)
- Installed systems by inverter API
- Installed systems by state or province
- The environmental benefits of your combined systems
- Total energy production
- Average system performance
- Median system performance
- Problematic systems for your service teams to monitor
- List of every system you've ever installed under signed contract
- Map view of your installed systems under signed contract
The system performance aspect is very useful to your sales team because you can demonstrate REAL EVIDENCE of what was promised and what was really delivered in terms of energy production for your customers.
This creates trust with your customers because you're not simply stating, but showing real evidence of how your installs are performing in the real world.
Sunvoy integrates with practically everything!
Sunvoy integrates with practically every piece of hardware in the solar industry: every inverter, battery and consumption monitoring - including the only native integration in the industry with Tesla.
Sunvoy also integrates with every major CRM including Pipedrive, HubSpot, Salesforce, Zoho and many more.
Not using a CRM? Sunvoy also integrates with file storage systems such as Google Sheets, Google Drive and Microsoft SharePoint.
Additional third party integrations include Aurora, OpenSolar, Zapier, EagleView, Emporia, Solargraf and many more.
Built for every device while on the road
Yes, Sunvoy works across desktop, laptop tablet and mobile devices - which means your on-the-road teams can login and view system performance and customer data wherever they are.
Your sales and service teams get real-time data, on the road, from a single app. This saves a ton of time when service teams need to see localised issues and performance issues while in the field.
You can text a customer directly from the app, provision a system, view reports and stay on top of things while being completely mobile.
Reporting and referrals made easy
Your customers get monthly reports going out with YOUR brand, logo and email address - and this includes a call to action for referrals, so your happy customers can refer their friends and family to you directly.
Real-time monitoring turns your service teams into pro-active superheroes
Your service teams can see actual production levels to estimates at a site level, so you can market to homeowners who are overperforming and you can take swift and proactive action for systems who are underperforming before your customer even realises.
This means you can fix a system before a customer even finds out and gets upset.
Your estimates data is pulled directly from your CRM or proposal tool for comparison against actual energy production data.
On the homeowners side of the portal
Your customer will see:
- Production data
- Consumption data
- Historical data
- Energy flow visualisation showing the state of charge across the system
- A rating of system performance that compares actual production vs estimated production
- Total energy production
- Environmental benefits data
- Details of their system
- Direct contact info to the project manager for their system
Project documents including pictures, change orders, invoices, sales contract, system diagrams, certificate of compliance and any other documents you want to show your customer can be uploaded to the customer portal.
A unique landing page for every single customer - with referrals
Every customer gets their own unique landing page specific to their home that shows all the installations in their neighbourhood, with a call to action for referrals so they can send their friends and family your way.
They can easily share their unique landing page with a friend or on social media and their friends and neighbours are prompted to get their own free estimate from your company.
If their friend goes solar through your company, you can pay them a referral bonus.
The customer portal also has an option where your customer can submit referrals directly.
They can leave a review about your business on Google, Facebook, SolarReviews, Yelp and more - directly from the customer portal.
Service tickets in one place
Your service team saves an insane amount of time because service tickets are submitted directly from the customer portal in your app and are directly integrated with the service side of the installers part of the app.
Customers can track every step of the install
Your customer has clear visibility of the project progression from design through permitting, construction, inspection and turning it on.
No more phone calls to see how things are going - they can see it in your portal.
The steps in the installation process are completely customisable based on your processes.
Next steps
There you have it - this has been a bird's eye view of what is possible with Sunvoy.
If you want to find out more, why not book a completely free, no-obligation demo?
Send us your details and we'll pop-over a calendar link where you can choose a day and time convenient for you:
